Terms of service

TERMS OF SERVICE

Last Updated: March 6, 2026

Welcome to BeeRooted. By accessing and using our website (beerooted.in) and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a purchase.

1. ACCEPTANCE OF TERMS

By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website or services.

2. ELIGIBILITY

You must be at least 18 years of age to make a purchase on our website. By placing an order, you represent and warrant that you are of legal age to form a binding contract.

3. PRODUCTS AND SERVICES

  • BeeRooted sells premium organic honey and related products
  • All products are certified organic and sourced responsibly
  • Product descriptions, images, and information are provided for general reference and may vary slightly from actual products
  • We reserve the right to limit quantities, discontinue products, or refuse service at our sole discretion
  • Prices are listed in Indian Rupees (INR) and are subject to change without prior notice

4. PRODUCT INFORMATION AND ACCURACY

While we strive to provide accurate product information, we do not warrant that:

  • Product descriptions, colors, or images are accurate, complete, or error-free
  • The website is free from technical errors or interruptions
  • Products will always be available in stock

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

5. PRICING

  • All prices are in Indian Rupees (INR) and include applicable taxes unless otherwise stated
  • GST and other applicable taxes will be charged as per Indian tax regulations
  • We reserve the right to change prices at any time without prior notice
  • The price applicable is the price displayed at the time of order placement
  • Promotional offers and discounts are subject to terms and conditions specified at the time of the offer

6. ORDERS AND PAYMENT

Order Acceptance:

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraudulent activity
  • If your order is cancelled after payment, a full refund will be processed

Payment Methods:

  • We accept payment via credit/debit cards, UPI, net banking, wallets, and other payment methods displayed at checkout
  • Payment must be received in full before order processing
  • All transactions are secure and encrypted

Order Confirmation:

  • You will receive an order confirmation email once your order is successfully placed
  • This confirmation does not constitute acceptance of your order
  • Acceptance occurs when we dispatch your order and send you a shipping confirmation

7. SHIPPING AND DELIVERY

  • Shipping terms are governed by our Shipping Policy
  • Delivery timelines are estimates and not guaranteed
  • Risk of loss and title for products pass to you upon delivery to the carrier
  • We are not responsible for delays caused by courier services, natural disasters, or other events beyond our control

8. RETURNS AND REFUNDS

Please refer to our Refund and Return Policy for detailed information. Key points:

  • Returns are accepted within [3] days of delivery for unopened products
  • Refunds will be processed as per our Refund Policy
  • Damaged or defective products will be replaced or refunded

9. PRODUCT QUALITY AND SAFETY

  • All BeeRooted honey products are 100% organic and certified
  • Products are safe for consumption when stored and used as directed
  • Honey is a natural product and may crystallize over time, which is normal and does not affect quality
  • Not recommended for infants under 12 months of age
  • If you have allergies or medical conditions, please consult a healthcare professional before consumption

10. INTELLECTUAL PROPERTY

  • All content on beerooted.in, including text, images, logos, graphics, and product descriptions, is the property of BeeRooted and protected by Indian and international copyright laws
  • You may not reproduce, distribute, modify, or create derivative works without our express written permission
  • The BeeRooted name, logo, and branding are trademarks and may not be used without authorization

11. USER CONDUCT

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or harmful code
  • Interfere with the proper functioning of the website
  • Impersonate any person or entity
  • Collect or harvest information about other users

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • BeeRooted shall not be liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim
  • We are not liable for delays, failures, or interruptions in service beyond our reasonable control

13. INDEMNIFICATION

You agree to indemnify and hold harmless BeeRooted, its owners, employees, and partners from any claims, damages, losses, or expenses arising from:

  • Your violation of these Terms of Service
  • Your use of our products or services
  • Your violation of any third-party rights

14. PRIVACY AND DATA PROTECTION

  • Your personal information is collected and used in accordance with our Privacy Policy
  • We comply with applicable Indian data protection laws
  • By using our website, you consent to our collection and use of your information as described in our Privacy Policy

15. GOVERNING LAW AND JURISDICTION

  • These Terms of Service are governed by the laws of India
  • Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in MADURAI/TAMILNADU, India
  • You agree to submit to the personal jurisdiction of these courts

16. DISPUTE RESOLUTION

In the event of any dispute:

  • We encourage you to contact us first at beerooted.org@gmail.com to resolve the matter amicably
  • If unresolved, disputes may be subject to arbitration under the Indian Arbitration and Conciliation Act, 1996
  • Arbitration shall be conducted in Madurai, India

17. FORCE MAJEURE

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters, pandemics, or acts of God
  • Government actions, regulations, or restrictions
  • Strikes, labor disputes, or transportation delays
  • Technical failures or internet outages

18. SEVERABILITY

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. MODIFICATIONS TO TERMS

  • We reserve the right to modify these Terms of Service at any time
  • Changes will be effective immediately upon posting on our website
  • Your continued use of the website after changes constitutes acceptance of the modified terms
  • We encourage you to review these terms periodically

20. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and BeeRooted regarding your use of our website and services.

21. CONTACT INFORMATION

For questions, concerns, or complaints regarding these Terms of Service, please contact us:

BeeRooted Email: beerooted.org@gmail.com Phone: +91 9894113338 Address: 3/527,Dinamani Nagar,Madurai-18,Business Hours: Monday to Saturday, 9 AM - 6 PM

22. ACKNOWLEDGMENT

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.